Frequently Asking Questions

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Most frequent questions and answers
Is my data safe while using the EMR software?

Absolutely. We value the privacy of a consultation. We offer user level and device level security access and host data at high level security data centers for sensitive data.

How will my staff learn how to use the software? Does it require a lot of training?

The software is very easy to use with self-explanatory instructions that are inbuilt into the system. Our support team will still help you in on-boarding your staff completely through an elaborate training session.

What if I need assistance while using the software?

We offer continued after-sale assistance all our customers online. It is very easy to get in touch with us and we will support you every step of the way.

How do I find the right kind of software for my practice needs?

Please schedule a discussion with one of our experts and we will help you identify the perfect fit. Customized features always satisfy your practice needs better in the long run.

What are the additional costs for maintenance?

Your subscription comes all included. So sit back and relax while we take care of your regular maintenance of the software for free.

Do I need to pay for the training?

No, we don’t charge for the training.